Terms of Service – Forme Pilates Studio

Sales & Refund Policy

All purchases are final. Classes cannot be transferred, exchanged, or refunded under any circumstances.

Cancellation & No-Show Policy

Monthly Memberships:

  • Cancellations made within 12 hours of the scheduled class time are considered late cancellations and will result in a $15 fee.
  • Failure to attend a reserved class without prior cancellation (no-show) will incur a $25 fee.
  • These policies apply to both paid and complimentary classes.

Class Pack Holders:

  • If you cancel a class less than 12 hours before the scheduled time, it will be classified as a late cancellation, and the session will be deducted from your package.
  • This rule applies to all classes, whether paid or free.

Courtesy Cancellations:

Each member is entitled to two courtesy cancellations per calendar year.

Studio Policies

  • Grip Socks Requirement: For hygiene and safety reasons, grip socks must be worn during class. If you do not have a pair, they are available for purchase at the studio.
  • First-Time Visitors: If you are attending Forme Pilates Studio for the first time, you must arrive at least 15 minutes early for a brief introduction to the equipment and studio guidelines.

Membership Freeze & Cancellation

  • Membership Holds: Memberships may be placed on hold for up to three months. After this period, the membership will automatically reactivate. If special circumstances require an extended hold, please email info@formepilatestudio.com to discuss your situation.
  • Cancellation Policy: If you wish to cancel your membership during or after a hold, a 30-day notice must be provided via email to info@formepilatestudio.com.

Auto-Pay Membership Commitment

  • All auto-pay memberships require a minimum commitment of two months, unless stated otherwise.
  • Memberships may be canceled at any time with a 30-day written notice via email to info@formepilatestudio.com.

By participating in our classes and utilizing our services, you agree to abide by these Terms of Service. Forme Pilates Studio reserves the right to update these terms at any time.